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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

clint bowden

August 7, 2023

5  out of  5 rating by clint bowden
"Great agent"

weijiang Hou

July 25, 2023

5  out of  5 rating by weijiang Hou
"Great friends and great insurance agent! Call them for anything you need!"

Randy Raborn

June 29, 2023

5  out of  5 rating by Randy Raborn
"I change coverage on several vehicles from time to time which results in paperwork for the agency every time. They have never complained and have been nothing but courteous and pleasant. The last agency I was with was extremely knowledgeable and accommodating as well. I did not think I could get one who could match their customer care and genuine interest in my needs. The Cathy Hammond agency has not only matched it but has surpassed it in many ways. They will take the time needed to answer any questions I have and make sure I understand what I am asking about!!! They will also make sure my billing is done correctly from State Farm which gets complicated due to my many changes. I would recommend this agency wholeheartedly as well as State Farm itself!!! They will take care of any of your insurance needs in a friendly, knowledgeable and professional way."
Profile photo of Sarah Wills

Sarah Wills

May 1, 2023

5  out of  5 rating by Sarah Wills
"Cathy is THE BEST!!! Go see her!"

M Citizen

March 28, 2023

5  out of  5 rating by M Citizen
"previously worked at Ashlynn in my local office & had a great experience. She’s easy to communicate with via call, text, or email & is always willing to answer my questions. When she left to the waco office, i had issues with my insurance. I decided to follow Ashlyn to the Waco office & it’s the best decision I could’ve made. My son crashed his car this winter. Ashlynn has been a great advocate & made things happen for us in a timely manner when the claims team does not. Ashlyn is the reason i keep renewing my auto policies with state farm!"

James Sill

February 13, 2023

5  out of  5 rating by James Sill
"Very professional and helpful!"

Kathy Flores

October 4, 2022

5  out of  5 rating by Kathy Flores
"Cathy is the most knowledgeable agent I have ever met. I have been in the insurance business for 24 years and no one compares to her!! Cathy always does what is best for the client no matter what. She is an insurance expert 100% and an impeccable human being. I highly recommend her and her staff!! They are the Best of the Best!!"

Rachel Bays

September 30, 2022

5  out of  5 rating by Rachel Bays
"I recently had a family tragedy. I called Cathy Hammond because I wasn’t sure what I needed to do. Even though it was after work hours, she called me right back and told me exactly what I needed to do. She then sent me the information I needed immediately. I could not ask for a better agent. She and her team really are the best! 💛"

todd heaney

June 15, 2022

2  out of  5 rating by todd heaney
"Very friendly staff. I called for a bonded title they told me to come on in. I drove the 2 blocks. When I arrived. I was told it would be an hour before they could start. Why waste my time?"

Dwight Mack

May 27, 2022

5  out of  5 rating by Dwight Mack
"Cathy was absolutely amazing! I never knew how my insurance worked until I visited with Cathy. We were very underinsured and had no idea! After our conversation I felt so much more at ease with our better coverage and even saved some money. I would recommend Cathy and her team to anyone!"

Phil Hensley

March 31, 2022

5  out of  5 rating by Phil Hensley
"Good people. Good experience!"

Alyssa Steed

October 29, 2021

5  out of  5 rating by Alyssa Steed
"We bought our first house this year, and were looking for an agent that would be able to help us with set up homeowners insurance for the first time. Not only was Cathy and her team helpful and quick (even through the changing escrow process!), she personalized our insurance for us. She even took the time to ask us about what would happen if we were no longer able to pay the mortgage and set up life insurance policies to protect us if the worse happens. I’m so happy with Cathy Hammond and her team, and will be a customer for life!"